Help Centre

You can purchase Travel Guard® if you are ordinarily resident in Vietnam with full rights to enter and return to Vietnam regardless of medical status; you are returning to or intending to return to Vietnam at the end of your travel; and your pre-trip arrangements must be made and paid for, and your trip must commence from Vietnam.

Please note if you are above 70 years of age, the sum insured limit for some benefits including Overseas Medical Expenses and Personal Accident is lower. Please refer to the policy wording for full details.

The maximum trip period covered by Travel Guard® is up to:
i. 182 days for return per-trip plans; or
ii. 90 days for any one trip under an annual multi-trip plan.

A per-trip policy commences cover from the time you depart Vietnam and ceases upon your arrival in Vietnam or the policy end date, whichever comes first. The maximum period of coverage for an overseas trip is 182 consecutive days.

An annual multi-trip policy covers unlimited number of overseas trips, for up to 90 consecutive days each, within the policy year.

If you are travelling on a cruise, you must select the highest covered region based on the furthest destination of your cruise. For example, if your cruise will be stopping in Thailand (Region 1) and Australia (Region 2), you must select Region 2 for Australia as that is the furthest destination of your cruise.

You can purchase Travel Guard® via our website. We accept payment by credit card (Mastercard or Visa).